5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/1/2023
Customer Review
Maintenance responded very quickly and made sure that the problem was resolved before leaving. Very professional and ver...
Maintenance responded very quickly and made sure that the problem was resolved before leaving. Very professional and very polite, great crew at the Moment.
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By: Andrew K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/26/2022
Customer Review
Enjoy all the amenities, and friendly and well trained staff.
Enjoy all the amenities, and friendly and well trained staff.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/21/2022
Customer Review
Excelente service
AMAZING staff
Excelente service
AMAZING staff
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/18/2022
Customer Review
Really good service!
Really good service!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/20/2022
Customer Review
Only lived here two months so far, but everything seems excellent and a pleasure to live here, hopefully for years to co...
Only lived here two months so far, but everything seems excellent and a pleasure to live here, hopefully for years to come.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/13/2022
Customer Review
It's a lovely community, and the staff is friendly and warmhearted.
It's a lovely community, and the staff is friendly and warmhearted.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/16/2022
Customer Review
From the initial time I inquired about leasing at Moment I was extremely impressed by how knowledgeable and patient the ...
From the initial time I inquired about leasing at Moment I was extremely impressed by how knowledgeable and patient the leasing agents are, and in my case it was particularly Aggie and Hannah.
The apartment building in itself is lovely, everyone from the concierge to facility management is prompt and polite. So far, I’m enjoying my stay here at Moment!
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By: Hina R.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/2/2022
Customer Review
The leasing office people were really nice and made us feel at home even before we moved in. Maintenance people are frie...
The leasing office people were really nice and made us feel at home even before we moved in. Maintenance people are friendly and professional same for front desk and package receiving room.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/13/2022
Customer Review
Excellent, from the concierge front desk to the building maintenance team every one is polite, very professional, and pu...
Excellent, from the concierge front desk to the building maintenance team every one is polite, very professional, and punctual making every expirence pleasant.
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By: Lucas A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/8/2022
Customer Review
Great work!
Great work!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/26/2022
Customer Review
Friendly building with great amenities.
Friendly building with great amenities.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/17/2021
Customer Review
Our maintenance team always responds quickly and resolves the issue.
Our maintenance team always responds quickly and resolves the issue.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/12/2021
Customer Review
Moment is a great building to live in.
Moment is a great building to live in.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/8/2021
Customer Review
This is my favorite building out of all the ones I looked at in Streeterville. The amenities are great and everyone that...
This is my favorite building out of all the ones I looked at in Streeterville. The amenities are great and everyone that I met have been very nice and helpful.
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By: Benny M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/5/2021
Customer Review
Moment has always provided the highest level of satisfaction with any work order or repair issue needed in my apartment....
Moment has always provided the highest level of satisfaction with any work order or repair issue needed in my apartment. The Concierge staff at the front desk are also always helpful, courteous, and glad to assist you in any way possible. These are just a few reasons why I love living here!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/31/2021
Customer Review
The maintenance staff is always great!
The maintenance staff is always great!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/7/2021
Customer Review
Maintenance has been great.
Maintenance has been great.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/2/2021
Customer Review
Great place and community to live in.
Great place and community to live in.
By: Nikola S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/31/2021
Customer Review
A great place to live.
A great place to live.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/14/2021
Customer Review
Carlos, office staff and maintenance all are excellent. I have lived here almost 1 year and 7 months and have never had ...
Carlos, office staff and maintenance all are excellent. I have lived here almost 1 year and 7 months and have never had a problem. All staff go above and beyond. Everyone makes sure that all areas of the building, inside and out, are clean and well taken care of.
Mary S.
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By: Mary S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/9/2021
Customer Review
Always excellent!!
Always excellent!!
By: Stephanie M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/29/2021
Customer Review
Well designed apartments. Excellent maintenance when needed. Friendly staff and solid management.
Well designed apartments. Excellent maintenance when needed. Friendly staff and solid management.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/13/2021
Customer Review
He was great and such a pleasure! Fixed everything perfectly.
He was great and such a pleasure! Fixed everything perfectly.
By: Mallory L.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/10/2021
Customer Review
The building, amenities and staff are exceptional. I enjoying living here at Moment.
The building, amenities and staff are exceptional. I enjoying living here at Moment.
By: Kerry B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/2/2021
Customer Review
Moment has good services. I needed a repair man to check dish washer and it was taken care of the same day. Repair man w...
Moment has good services. I needed a repair man to check dish washer and it was taken care of the same day. Repair man was very knowledgeable. He was a good help. Thank you.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/1/2021
Customer Review
Gus and the Moment team are amazing leasing partners, they made my experience so seamless! I would recommend Moment to a...
Gus and the Moment team are amazing leasing partners, they made my experience so seamless! I would recommend Moment to anyone looking for their home!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/24/2021
Customer Review
Ive been blown away by the staff at Moment. Every person has been so friendly and helpful. Its honestly next level and I...
Ive been blown away by the staff at Moment. Every person has been so friendly and helpful. Its honestly next level and I didnt expect it. I obviously didnt think anyone would ever be rude, but the people who work at Moment seem to go the extra mile for residents and it really shows. The units have great layouts and top of the line appliances, the neighborhood is fantastic, I really love it here.
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By: Amanda P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/21/2021
Customer Review
Moment is a beautiful community to live in. The staff from the Concierge to Leasing Office to Maintenance goes out of th...
Moment is a beautiful community to live in. The staff from the Concierge to Leasing Office to Maintenance goes out of their way to make you feel safe, secure, and happy. Everyone has a great attitude, both before and after the pandemic, and that never changed. I love living here.
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By: Ashira J.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
Thank you for your services. Especially, the package room service and its notification system are useful. And, the conci...
Thank you for your services. Especially, the package room service and its notification system are useful. And, the concierges and the office staff are all very helpful.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
We love living at Moment And could not be happier with the entire staff and community.
We love living at Moment And could not be happier with the entire staff and community.
By: Jill U.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
Smokers need to be fined and eliminated!!!!!
Not enough effort is made here. Some apartments get second hand smoke smell...
Smokers need to be fined and eliminated!!!!!
Not enough effort is made here. Some apartments get second hand smoke smell and its horrible!!!!
All grills do not work - very inconvenient
Furniture cushions needs to be changed more often
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/21/2020
Customer Review
The most important element, besides the moment building location and facilities, is its human element of management and ...
The most important element, besides the moment building location and facilities, is its human element of management and staff.
Friendly and helpful to all and at all times.
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By: Issa A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/8/2020
Customer Review
I enjoy Moment and the people that work here. They are always helpful when I have questions and they are always in good ...
I enjoy Moment and the people that work here. They are always helpful when I have questions and they are always in good spirits. Even with Covid-19 preventing use of some of the amenities, the staff has made the living experience exceptional.
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By: Davis D.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/8/2020
Customer Review
The amenities are great, the staff is prompt and polite, the apartments are beautiful, and the view from the roof is out...
The amenities are great, the staff is prompt and polite, the apartments are beautiful, and the view from the roof is outstanding.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/26/2020
Customer Review
Everything has been wonderful at Moment. The staff has been so kind and accommodating. And all of our needs/concerns hav...
Everything has been wonderful at Moment. The staff has been so kind and accommodating. And all of our needs/concerns have been addressed so quickly! The property is absolutely beautiful and our fellow residents are very friendly. We are truly grateful to be a part of the community.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/26/2020
Customer Review
Beautiful property with exceptional amenities conveniently located in Chicago as to its proximity to the Lakefront, Loop...
Beautiful property with exceptional amenities conveniently located in Chicago as to its proximity to the Lakefront, Loop, and Michigan Ave. The staff is very attentive. It feels like you are living in a resort style setting.
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By: Thomas Z.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/17/2020
Customer Review
Your maintenance staff is wonderful and I respect them so much for all they do for us as a community!
Your maintenance staff is wonderful and I respect them so much for all they do for us as a community!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/24/2020
Customer Review
I moved into Moment approximately three years ago. From time to time, I surveyed other rental communities in the neighbo...
I moved into Moment approximately three years ago. From time to time, I surveyed other rental communities in the neighborhood. But the staff here has been incredible. From the Concierge Desk to the ever-present Leasing staff, to maintenance and management, everyone appears to love their job and the community. They consistently go out of their way to make Moment not just another "pretty face," but a place that feels like home. They have done all they could during COVID-19 to keep us safe. And yes, it helps that my apartment is gorgeous! But more important than that, Moment has become home.
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By: Ashira J.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/16/2020
Customer Review
Management is wonderful.
Management is wonderful.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/6/2020
Customer Review
they are super helpful and professional to help fix situation in short time.
they are super helpful and professional to help fix situation in short time.
By: iying T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/5/2020
Customer Review
Leasing office, concierge staff, maintenance staff are all professional while making Moment a safe and high functioning ...
Leasing office, concierge staff, maintenance staff are all professional while making Moment a safe and high functioning home.
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By: Sheila P.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/3/2020
Customer Review
Always courteous, timely and uninvasive. Great work!
Always courteous, timely and uninvasive. Great work!
By: Janet C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/17/2020
Customer Review
Our experience has been great
Our experience has been great
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/25/2020
Customer Review
Comfortable living with available facilities for social interaction and activities
Comfortable living with available facilities for social interaction and activities
By: Issa A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/22/2020
Customer Review
Every member of the staff team is always courteous & and responds promptly to any needs or requests.
Every member of the staff team is always courteous & and responds promptly to any needs or requests.
By: Bianca G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/16/2020
Customer Review
Great service and attention was provided. Many thanks.
Great service and attention was provided. Many thanks.
By: Certified Resident
Source: Kingsley